Our Guarantee

YourTaxRefund guarantees that it will use its best endeavours to organise any due refund of income tax, PRSI and USC.

YourTaxRefund will organise the refund of the maximum amount possible based on the information and documentation provided by its customers and in line with the legal entitlements and obligations of the customer within the tax law.

YourTaxRefund will provide the refund as expediently as possible, subject to the provision of the necessary documents by the customers and the efficient processing of the refund application by the relevant tax office.

1. Authorisation to act as agent
I, the undersigned, declare to the Revenue Commissioners of Ireland, that I authorise YourTaxRefund to act as my agent with regard to all aspects of my income tax. I understand that this agreement will remain in place until such time as either party, the client or the agent, has notified the Revenue Commissioners of Ireland in writing of their wish to cancel this agreement.

2. Authorisation for Agent to receive refunds on behalf of client
I authorise the transfer of any refund or repayment of PAYE/Income Levy/Universal Social Charge due to me by the Revenue Commissioners by electronic funds transfer to the following bank account which is held by Irish Tax Rebates:

Bank: Bank Ireland
IBAN Number: IE17 BOFI 9028 0569 2917 31
Name of Account Holder: YOURTAXREFUND

I understand that any refund made by the Revenue Commissioners to my agent, YourTaxRefund, on my behalf is refunded in a similar manner as if same were being refunded directly to me and that once the refund is transferred into the bank account nominated by me I have no further call upon the Revenue Commissioners in respect of same. I understand that YourTaxRefund is acting as my agent and is solely responsible to me in respect of any refund received by them on my behalf. I further understand that my agent YourTaxRefund is an independent entity and that the Revenue Commissioners make no endorsement of my agent or any such agency and cannot accept any responsibility whatsoever for problems encountered by me in dealing with them. I understand and agree that YourTaxRefund will input its own bank account details on the Revenue record for the duration of this mandate and will remove these details on the cessation of the mandate. I confirm that I am aware of, and agree to, the payment of the fees charged by YouTaxRefund in respect of the services carried out on my behalf and that this fee will be deducted from any amount refunded by Revenue and that the balance of this amount will be paid to me.

3. Terms and Conditions of Authorisation
I understand that Tax law provides for both civil penalties and criminal sanctions for the failure to make a return, the making of a false return, facilitating the making of a false return, or claiming tax credits, allowances or reliefs which are not due. I confirm that I will provide the necessary documentation to YourTaxRefund to support any refund, credit claims or claims for allowances and reliefs made to Revenue on my behalf of YouTaxRefund. I confirm that I will provide details of all my sources of income to YourTaxRefund. I understand that YourTaxRefund is required to retain a copy of all documentation relating to any refund or credit or allowance or relief claimed by the agent on my behalf and that the agent will be required to produce same to Revenue upon request.

4. Our Services
Descriptions and illustrations. Any descriptions or illustrations on our Site are published for the sole purpose of giving an approximate idea of the Services described in them. They will not form part of the Contract or have any contractual force.
Services Exclusions from Liability.
You acknowledge and agree that we shall not be liable to you and or in breach of any obligation of our company under these Terms
(a) if you have provided information or an instruction to us which is false, inaccurate, incorrect, insufficient or misleading in any way; or
(b) if you have already received a refund; or
(c) if you have applied for a refund, either directly or through another person, natural or legal; or
(d) you owe money to the Taxing Authority; or
(e) the Taxing Authority has different information on its system than that provided by you to us; or
(f) the Taxing Authority information leads to a decision that you are not due a refund. Where there is a possible case for appeal within the law, such appeal may be taken by us, where the information provided by you to us enables us to do so and where we have agreed the Additional Charges and Vat applicable and they have been paid as provided in these Terms.

5. Your obligations and your Acknowledgments
It is your responsibility to ensure that:
(a) the terms of your order and all of the Documentation is clear accurate and complete;
(b) you co-operate with us in all matters relating to the Services;
(c) you provide us promptly with all of the Documentation requested by us including the Required Information.
You agree to indemnify us for any loss, cost, expense or liability that we suffer or incur as a result of acting or relying on your Documentation, and your instructions. This clause shall survive the expiry or termination of the Contract howsoever caused.
You acknowledge and agree that
(a) we may rely and act upon all Documentation and instructions given by you.

6. Charges, and Additional Charges
In consideration of us providing the Services you must pay our charges (Charges) in accordance with this clause 3. Our Charges are based on the tax refund secured for each individual Customer from the Tax Authority (currently 10% of refund), with a minimum charge of €25.
The Charges are the fees quoted on our Site at the time you submit your order. The Additional Charges are those applicable to Additional Services we have agreed to provide, shall be as quoted on the Site at the time you submit your order or where not so published, as agreed by us with you in writing.

7. Tax Refunds and Costs
If a tax refund is sent directly to you, by the Tax Authorities as a result of the Services performed by us, you will be liable to pay against our invoice our Charges for such Services, within 30 days of the date of our invoice communicated to you.
Upon receipt by us of the tax refund from the Taxing Authorities, we will deduct our Charges and Vat and pay the balance to you by cheque or where we have agreed to do so in writing by inter bank transfer. In either case, you the Customer will be responsible for any bank charges levied by the Bank you use to obtain the cash equivalent of the cheque we send you. Where any bank charges are applied by the Bank to us, either arising from our paying you by cheque or interbank transfer, you the Customer undertake to indemnify and pay us any such applicable charges that are applied to us on your refund cheque, as communicated to you.